Project Title: Operations Leadership Onboarding Launch
Tools Used in Development: Camtasia
Time in Development:16 hours
Client: Enova
I developed this video to launch the manager onboarding program I developed. This video serves as a captivating introduction at a leadership meeting, igniting excitement among new managers. The newly established wiki page houses all the eLearnings, reference guides, and resources that I created for onboarding. This video showcases the breadth of resources at the managers' fingertips and sets the tone for a supportive onboarding experience.
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Project Title: How to Use the Onboarding Template
Tools Used in Development: Camtasia
Time in Development: 4 hours
Client: Enova
I created a short video to show managers how to use our new onboarding template, a valuable tool introduced specifically for their benefit. The full walkthrough happened during our Operations Leadership Onboarding launch.
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Project Title: Taking Tips
Tools Used in Development: Camtasia
Time in Development: 10 hours
Client: Enova
This video is designed for call center associates participating in our skill certification program. It offers strategies for taking tests. Recognizing that many associates may not have taken tests recently, this asset provides essential test-taking tips to enhance performance.